Ethics Reporting Hotline
About the Hotline Report A Concern Online Report A Concern By Phone FAQ Follow-Up On A Previous Concern

About the Hotline

At The Michaels Companies, Inc. we’re proud of our reputation for integrity and high ethical standards. Our commitment as a team to deliver business results with integrity is something to be proud of.

We make business decisions every day that affect others, and those decisions influence how our Company is perceived by customers, vendor partners and other Team Members. Each of us has the responsibility to conduct ourselves with the highest personal and professional integrity and objectivity.

While we believe that speaking directly to our leadership team is the most effective way to report concerns, we also offer another solution where you can choose to remain anonymous.

We have partnered with NAVEX, an independent reporting service that allows you to communicate anonymously and confidentially online or by phone, 24 hours a day, 7 days a week.

For more information regarding the reporting process or for questions not related to an Ethics concern, please visit our Frequently Asked Questions page.